Service Desk

{"xsrfToken":"BRQ9-52MH-CTPQ-8ERK_945fe4b523250f090f558aca58d8d842c66eff55_lout","branding":{"id":"20","key":"ecr","name":"CUSTOMERS","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/72","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#074985","headerLinkHoverBGColor":"#074985","headerBadgeColor":"#074985"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/98e426bf-e8fc-420f-ac2f-f1ee778edaf6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk4ZTQyNmJmLWU4ZmMtNDIwZi1hYzJmLWYxZWU3NzhlZGFmNiI6WyJyZWFkIl19LCJleHAiOjE1NzQzNDY0NzQsIm5iZiI6MTU3NDM0NTgxNH0.eQZAp4NGDRQLN69Jpx3iJ3y_QD6lfWqfF397ZNvlGQU&client=9fa56a67-09c2-46a0-9a72-e3983537dc85&mode=fit","logoId":"98e426bf-e8fc-420f-ac2f-f1ee778edaf6","isLogoAvailable":true,"helpCenterTitle":"TETRA Technologies Portal's","sharedPortalName":"TETRA's Portal","userInitialAnnouncementHeader":"Please select the Portal that best suites your needs or use \"Find help and Services\" to search","userInitialAnnouncementMessageWiki":"<p><a href=\"https://tetratec.atlassian.net/wiki/spaces/TT/overview?mode=global\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">LOGIN TO TETRA's CONFLUENCE SYSTEM</a></p>","translations":{"ru-RU":{"sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"de-DE":{"sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"pt-PT":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"TETRA Technologies Portal's","sharedPortalName":"TETRA's Portal","announcementHeader":"Please select the Portal that best suites your needs or use \"Find help and Services\" to search","announcementMessage":"[LOGIN TO TETRA's CONFLUENCE SYSTEM|https://tetratec.atlassian.net/wiki/spaces/TT/overview?mode=global]","localeDisplayName":"English (United States)"},"pt-BR":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"es-ES":{"sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"sharedPortalName":"TETRA PORTALS","localeDisplayName":"English (UK)"},"fr-FR":{"sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0072c6","helpCenterTitleColor":"#f0f0f9","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4c636240-a9d7-4da9-ba49-e74a911daade/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRjNjM2MjQwLWE5ZDctNGRhOS1iYTQ5LWU3NGE5MTFkYWFkZSI6WyJyZWFkIl19LCJleHAiOjE1NzQzNDY0NzQsIm5iZiI6MTU3NDM0NTgxNH0.wuRi10KkdNbo6cAHAi-MrP6EGXoiV133ESCtBp_8kUw&client=9fa56a67-09c2-46a0-9a72-e3983537dc85&height=300&mode=fit","bannerMediaApiFileId":"4c636240-a9d7-4da9-ba49-e74a911daade","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"20","key":"ecr","projectId":12021,"serviceDeskId":20,"name":"CUSTOMERS","description":"<p>Welcome to TETRA's Customer Portal our aim is to respond to all request in 24 hours or less.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TCR","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://tetratec.atlassian.net/wiki/spaces/TTC/overview\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">TETRA Innovation Group Website</a><br> <a href=\"http://www.tetratec.com/\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">TETRA Technologies Website</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"[TETRA Innovation Group Website|https://tetratec.atlassian.net/wiki/spaces/TTC/overview]\n[TETRA Technologies Website|http://www.tetratec.com/]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":41,"projectId":12021,"form":{"name":"Request a Meeting","descriptionHtml":"","callToAction":"Request a Meeting","intro":"<p>Request a meeting with TETRA staff</p>","instructions":"","icon":21002,"iconUrl":"https://tetratec.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=21002","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Descriptive Title","description":"Meeting Topic","descriptionHtml":"<p>Meeting Topic</p>","required":true,"displayed":true},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Notify","description":"Select who to Notify at TETRA","descriptionHtml":"<p>Select who to Notify at TETRA</p>","required":true,"displayed":true,"values":[{"value":"15312","label":"Art Mack (R&D Manager)","selected":false,"children":[]},{"value":"15311","label":"Judy Guy-Caffey (Technology Center Manager)","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/20/create/41","requestValidateBaseUrl":"/servicedesk/customer/portal/20/validate/41","calendarParams":{"firstDay":0,"date":"2019-11-21T08:17:54-0600","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d9d1abf4-8b1c-36d8-a7cd-84f5a32116e9","appLinkName":"System Confluence","appLinkUrl":"https://tetratec.atlassian.net/wiki","spaceKey":"TTC","spaceName":"TETRA Innovation Group","spaceUrl":"https://tetratec.atlassian.net/wiki/spaces/TTC"},"labels":[],"projectKey":"TCR","serviceDeskId":20},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1NzQzNDcwNzQsIm5iZiI6MTU3NDM0NTgxNH0.03wQc4Hi5LdumzhaGzIo4UY__ZmRADtK6ENBiRfxJsI","targetCollection":"upload-project-12021","endpointUrl":"https://api.media.atlassian.com","clientId":"9fa56a67-09c2-46a0-9a72-e3983537dc85","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-v7.thinktilt.net/portal/20/create/41?admin=false&xdm_e=https%3A%2F%2Ftetratec.atlassian.net&xdm_c=channel-com.thinktilt.proforma.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.add-on&lic=active&cv=1.560.0&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0ZjBiNTBmMzdiYWMxMGE3MjY3YjRkN2VhMzI4MmUyZjNjMDYzNTgwMGIwN2I1NjQxNjQwMDc2YzkzM2JkMzA1IiwiaXNzIjoiamlyYTo0NjdmODBjYS1jOGFmLTRlZDgtYWIyNy0zMGRkN2VhODA0MGEiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNTc0MzQ2Nzc0LCJpYXQiOjE1NzQzNDU4NzR9.2vfoTMQab8p4QIC7q2FKwr5fyS4q9gmsJ9kMctxKFUo\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJqaXJhOjQ2N2Y4MGNhLWM4YWYtNGVkOC1hYjI3LTMwZGQ3ZWE4MDQwYSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiVENSIiwiaWQiOiIxMjAyMSJ9fX0sImV4cCI6MTU3NDM0Njc3NCwiaWF0IjoxNTc0MzQ1ODc0fQ.AzGR-sKfxY_2OXtb5D5NBmnADuMgrKqKA1IUF2COA-4\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"TCR\\\",\\\"id\\\":\\\"12021\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"TCR\\\",\\\"project.id\\\":\\\"12021\\\",\\\"servicedesk.serviceDeskId\\\":\\\"20\\\",\\\"servicedesk.requestTypeId\\\":\\\"41\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://pf-v7.thinktilt.net\",\n \"hostOrigin\":\"https://tetratec.atlassian.net\",\n \"apiMigrations\": {\n \"gdpr\": true\n }\n};\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"legacyPropertyPanels":[]}}}