{"xsrfToken":"0423aa9bae02502549af461b16ff1ad929433d59_lout","branding":{"id":"20","key":"ecr","name":"CUSTOMERS","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/20/140","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#004073","headerLinkHoverBGColor":"#004073","headerBadgeColor":"#004073"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a2c28a37-171f-4453-8a33-0743f204ad67/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyYzI4YTM3LTE3MWYtNDQ1My04YTMzLTA3NDNmMjA0YWQ2NyI6WyJyZWFkIl19LCJleHAiOjE3NDMzODkwOTEsIm5iZiI6MTc0MzM4ODQ5MX0.zozJ8yWwEwLtO35-wFNgFU0RpGyA0xn3sIKpizMJpsw&client=9fa56a67-09c2-46a0-9a72-e3983537dc85&mode=fit","logoId":"a2c28a37-171f-4453-8a33-0743f204ad67","isLogoAvailable":true,"helpCenterTitle":"ONE TETRA HELP Center","sharedPortalName":"ONE TETRA HELP Center","userInitialAnnouncementHeader":"Please select the Service Desk Portal that best suits your needs","userInitialAnnouncementMessageWiki":"<p><a href=\"https://tetratec.atlassian.net/wiki/spaces/TT/pages/881033345/TETRA+STAFF+REQUESTS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">TETRA Technologies Internal Portals</a></p>\n<p><a href=\"https://tetratec.atlassian.net/servicedesk/customer/portal/82/create/717\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Request Access to Specific Portals</a></p>\n<p><a href=\"https://tetratec.atlassian.net/wiki/spaces/TT/overview? Mode=global\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">TETRA Technologies Confluence System</a></p>","translations":{"ru-RU":{"sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"ONE TETRA HELP Center","sharedPortalName":"ONE TETRA HELP Center","announcementHeader":"Please select the Service Desk Portal that best suits your needs","announcementMessage":"[TETRA Technologies Internal Portals|https://tetratec.atlassian.net/wiki/spaces/TT/pages/881033345/TETRA+STAFF+REQUESTS]\n\n[Request Access to Specific Portals|https://tetratec.atlassian.net/servicedesk/customer/portal/82/create/717]\n\n\n\n[TETRA Technologies Confluence System|https://tetratec.atlassian.net/wiki/spaces/TT/overview? Mode=global]","localeDisplayName":"English (United States)"},"ko-KR":{"sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#27aff4","helpCenterTitleColor":"#005495","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDMzODkwOTEsIm5iZiI6MTc0MzM4ODQ5MX0._fh30pQCrQLk01gU_EmTtoVV-xB5cOyxUZGIsWcHIjU&client=9fa56a67-09c2-46a0-9a72-e3983537dc85&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#dae24c","hasTopBarBeenSplit":true},"portal":{"id":"20","key":"ecr","projectId":12021,"serviceDeskId":20,"name":"CUSTOMERS","description":"<p>Welcome to TETRA's Customer Portal our aim is to respond to all request in 24 hours or less.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","reqTypes":[{"id":"319","name":"Files and Reports","descriptionHtml":"","callToAction":"Files and Reports","introHtml":"<p>Share Projects Files and Reports</p>","icon":21500,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/21500","groups":[201],"key":""},{"id":"300","name":"Non-disclosure agreement ","descriptionHtml":"","callToAction":"Non-disclosure agreement ","introHtml":"<p>Request a non-disclosure agreement</p>","icon":25212,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25212","groups":[201],"key":""},{"id":"404","name":"Product Inquiry","descriptionHtml":"","callToAction":"Product Inquiry","introHtml":"<p>General product Inquiry and Request for Information</p>","icon":25209,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25209","groups":[201],"key":""},{"id":"41","name":"Request a Meeting","descriptionHtml":"","callToAction":"Request a Meeting","introHtml":"<p>Request a meeting with TETRA staff</p>","icon":25211,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25211","groups":[201],"key":""},{"id":"39","name":"Request a Quote for Services","descriptionHtml":"","callToAction":"Request a Quote for Services","introHtml":"<p>Request a Quote for TETRA Innovation Group SERVICES</p>","icon":25213,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25213","groups":[201],"key":""},{"id":"47","name":"Request a sample","descriptionHtml":"","callToAction":"Request a sample","introHtml":"<p>Request a sample of a TETRA Product</p>","icon":25214,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25214","groups":[201],"key":""},{"id":"40","name":"Request for Analysis","descriptionHtml":"","callToAction":"Request for Analysis","introHtml":"<p>Request a specific analytical service</p>","icon":25210,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/25210","groups":[201],"key":""},{"id":"42","name":"Request for HELP and General Inquiries","descriptionHtml":"","callToAction":"Request for HELP and General Inquiries","introHtml":"<p>Any General Inquires</p>","icon":16027,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16027","groups":[201],"key":""},{"id":"633","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":22825,"iconUrl":"https://tetratec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/22825","groups":[],"key":""}],"reqGroups":[{"id":201,"name":"General"}],"orderMapping":{"200":[42,319,300,41],"35":[42,404,41],"183":[319,300,41],"40":[404,40,39,47,41,300],"198":[404,47],"186":[39],"201":[39,40,41,404,47,300,319,42],"199":[39,41]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d9d1abf4-8b1c-36d8-a7cd-84f5a32116e9","appLinkName":"System Confluence","appLinkUrl":"https://tetratec.atlassian.net/wiki","spaceKey":"TTC","spaceName":"TETRA Innovation Group","spaceUrl":"https://tetratec.atlassian.net/wiki/spaces/TTC","isServer":false},"labels":[],"projectKey":"TCR","serviceDeskId":20,"kbLinkDomainURLs":["https://tetratec.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TCR","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://tetratec.atlassian.net/wiki/spaces/TT/overview?mode=global\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">TETRA Technologies Atlassian System</a></p>","defaultLanguageMessage":"[TETRA Technologies Atlassian System|https://tetratec.atlassian.net/wiki/spaces/TT/overview?mode=global]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZmE1NmE2Ny0wOWMyLTQ2YTAtOWE3Mi1lMzk4MzUzN2RjODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMzODk2OTEsIm5iZiI6MTc0MzM4ODQ5MX0.uGKs37Naw4TCyZBRfppwH0WvvXI9nPzboUQYYAaykiw","targetCollection":"upload-project-12021","endpointUrl":"https://api.media.atlassian.com","clientId":"9fa56a67-09c2-46a0-9a72-e3983537dc85","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"54789fda-c576-4d98-b4f0-18247f11b1d3","name":"News and Developments","categoryUrl":"https://tetratec.atlassian.net/servicedesk/customer/portal/20/topic/54789fda-c576-4d98-b4f0-18247f11b1d3","createdAt":"1546641447196"},{"id":"d8981fbd-a89d-4844-b9f5-945d938209b6","name":"Directions to TETRA Facilities","categoryUrl":"https://tetratec.atlassian.net/servicedesk/customer/portal/20/topic/d8981fbd-a89d-4844-b9f5-945d938209b6","lastUpdated":"1543758651833","createdAt":"1543758446495"},{"id":"d5d6fec1-5618-477f-ad08-2c807c1378e7","name":"About TETRA Innovation Group","categoryUrl":"https://tetratec.atlassian.net/servicedesk/customer/portal/20/topic/d5d6fec1-5618-477f-ad08-2c807c1378e7","createdAt":"1543758769686"},{"id":"a3ab8a3c-874c-45ef-8f6b-be78c71c81b8","name":"Services Offered","categoryUrl":"https://tetratec.atlassian.net/servicedesk/customer/portal/20/topic/a3ab8a3c-874c-45ef-8f6b-be78c71c81b8","lastUpdated":"1543758531877","createdAt":"1543758331347"}]}},"sharedPortal":{"name":"ONE TETRA HELP Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tetratec.atlassian.net/wiki","kbLinkDomainURLs":["https://tetratec.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tetratec","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0423aa9bae02502549af461b16ff1ad929433d59_lout","baseUrl":"https://tetratec.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tetratec.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2000000000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9fa56a67-09c2-46a0-9a72-e3983537dc85","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4a2890e520224ead942f9c005d046253","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}